PLEASE WAIT

Shipping Policy  

All orders are shipped via Australia Post  

FREE SHIPPING (within Australia only) on orders over $200AUD

Australia - Spend over $200 and you'll get free shipping within Australia - Australia Post (Parcel Post)

AUSTRALIAN DELIVERIES

Parcel Post  2-5 Business days$9.99 AUD Flat Rate per order

Deliveries outside of metropolitan areas may take longer. 
This service may require your signature when the parcel is delivered. 
If you are not available at time of delivery, a card may be left for you to collect your parcel from the nearest Post Office or left securely. 

(Don't worry all items are packaged discreetly with no identifying markings)

  •  Tracking number provided 

 

Registered Post  2-5 Business days  - $13.99 AUD Flat Rate per order

Registered Post gives you an added level of security.
Deliveries outside of metropolitan areas may take longer. 
This service may require your signature when the parcel is delivered. 
If you are not available at time of delivery, a card will be left for you to collect your parcel from the nearest Post Office. 
(Don't worry all items are packaged discreetly with no identifying markings)

  • Tracking number provided  
  • Insurance 
  • Signature on delivery may be required

 

*Orders are dispatched within 1-2 business days
*Please note, all transit times displayed are estimates only and are provided by the transport company.  

INTERNATIONAL DELIVERIES

ONLY PAYPAL WILL BE ACCEPTED FOR INTERNATIONAL ORDERS -Credit card payment will be refunded immediately 

7-14 business days - Asia
$29.99 AUD Flat Rate per order

Rest of the world - Please place the order and in the Note section enter required shipping method. we will contact you regarding any additional shipping fees that may apply. If no shipping preference is entered we will use Sea Mail. 

Sea Mail (Transit time may vary according to location)
$29.99 AUD Flat Rate per order

Air Mail - may attract higher fees & available on request
*signature on delivery 

Registered Post International - may attract higher fees & available on request
*Proof of posting and signature on delivery

 

Deliveries outside of metropolitan areas may take longer.
This service will require your signature when the parcel is delivered.
If you are not available at time of delivery, a card will be left for you to collect your parcel from the nearest Post Office.
(Don't worry all items are packaged discreetly with no identifying markings)

International customers please note: International customers visiting this site warrant, understand and agree to the following:

  • Customers will be liable for any customs charges, duties, or tariffs for their destination country
  • Customers understand that if customs impounds the goods sent from us, charges &/or cost of goods will not be refunded.
  • Customers understand that if the goods are returned to us, the customer will be charged additional delivery fees to resend the parcel.

*Orders are dispatched within 1-2 business days
*Please note, all transit times displayed are estimates only and are provided by the transport company. 

For further information or questions, please feel free to contact us at:
Email: support@joujou.com.au
Ph: 1300 135 955